Our customer
promise

Our visitors are at the forefront of our strategies and everything we do is driven by a constant desire
to make their experience better. Around that notion, we have developed a new customer promise,
Shaping Singular Places, which focuses on four main pillars.

 

ACCESSIBLE


Location - Accessibility - Parking
 

COMFORTABLE


Clean - Safe - Bright and spacious - Temperature control

ENGAGING


Strong operators - International brands - Attractive shopfronts - Social Wi-Fi - Exhibitions and events

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SAFE

Provide a place where you can feel safe by continuously reviewing our operations in order to improve the safety of our customers.